The FTC provides telemarketers the means they need to avoid calling numbers on the Do Not Call (DNC) list. However, the technical details of implementing these compliance practices—including managing federal, state, and internal DNC lists and tracking Established Business Relationship (EBR) exemptions—can be challenging for businesses to handle on their own. Contact Center Compliance can help you manage these procedures and protect your business from costly Do Not Call list violation penalties, fines, and lawsuits.
Proven Do Not Call Compliance Software
Manage Federal, State & Internal DNC Compliance in a Single List Scrub
To avoid the many hazards the Do Not Call law has spawned for telemarketing businesses, you need to understand and comply with all federal, state, and internal DNC regulations. If you’re having trouble maintaining these massive DNC databases and tracking your Established Business Relationship (EBR) exemptions, you could be well-served by an alternative solution.
At Contact Center Compliance, we utilize an advanced scrubbing tool called DNCScrub® that checks your calling lists against the DNC list. It also helps you manage your EBRs and keep track of expiration dates, allowing you to leverage these valuable exemptions without incurring risk of violating the law. For an additional fee, it can also make use of Litigator Scrub®, an award-winning, cloud-based defense against serial TCPA litigators and professional plaintiffs.
We also provide real-time updates and enterprise-level integrations with platforms you’re already using like Salesforce, Five9, Genesys, ActiveProspect, VICIDial and Mitel. Whether you’re using an internal scrub solution or another provider, Contact Center Compliance can do all of the heavy IT lifting necessary to make sure you’re fully adhering with Do Not Call rules and regulations.
We have performed over 70 billion (and counting) scrubs, with 0 violations, fines, or lawsuits incurred by our clients, allowing them to market with confidence.
Integrations
Seamlessly integrate with our API or one of our many integrations.